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Privacy Policy

Welcome to Sprouting Smarties, a children’s book and storytelling brand. This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website, purchase our products, or sign up for our storytelling sessions.

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Your privacy matters to us, and we are committed to safeguarding the personal data of both parents and children.

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1. What Information We Collect

We may collect the following types of information when you visit our website, make a purchase, or contact us:

a) Personal Information from Adults (Parents/Guardians):

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party gateways, Razorpay)

  • Feedback, reviews or support queries

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b) Information from or about Children:

  • We do not invite any information about children.

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c) Automatic Data Collection:

We may use cookies and analytics tools to collect non-personal data to analyse customer preferences and trends.

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2. Why We Collect This Information

We collect and use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or booking

  • Provide personalized storytelling sessions

  • Send updates, offers, and relevant content (only if you opt-in)

  • Improve our website, products and customer experience

  • Ensure safety and legal compliance

We collect only what is necessary and relevant for the purpose of our business.

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3. Do We Share Your Information?

We do not sell or rent your personal data.

We only share your data with third parties in the following cases:

  • Payment processors and delivery partners (to complete your order)

  • Service providers who help manage our website or email systems

  • Legal obligations — if we are required by law or legal process

All third-party partners are required to comply with confidentiality and data protection standards.

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4. Children’s Privacy

We take children’s privacy seriously.

  • Our website is designed for parents, not children under 13.

  • Any data related to children (like names or ages) is voluntarily provided by the parent and used solely for storytelling personalization or content planning.

  • We do not knowingly collect, store or use any personal data directly from minors.

If you believe we have inadvertently collected personal data from a child without parental consent, please contact us immediately at support@sproutingsmarties.co.in and we will delete the data promptly.

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5. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Ask us to delete your data

  • Withdraw consent for marketing emails

To exercise any of these rights, please email us at support@sproutingsmarties.co.in.

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6. Data Security

We implement industry-standard measures to protect your information:​

  • Secure payment processing through trusted gateways

  • Access controls to limit who can view and handle your data

Despite our best efforts, no online method is 100% secure. We advise you to protect your passwords and avoid sharing sensitive information over unsecured channels.

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7. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Improve site performance

  • Remember your preferences

  • Track website usage patterns for better content

You may disable cookies in your browser settings, though some site features may not function properly.

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8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in law, technology, or our services. All changes will be posted here. Continued use of the website implies acceptance of these changes.

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9. Contact Us

For any questions, requests, or concerns about your privacy, you can reach us at:

📧 Support@sproutingsmarties.co.in

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